no_video_urls_found

Oct 4, 2013 at 7:55 PM
Edited Oct 4, 2013 at 7:58 PM
My users are widely reporting the no_video_urls_found problem. I verified that the videos are present and also play on my phone. I am not able to reproduce the problem to be able to debug.

What are the conditions that this can happen? Anythings I can try? e.g.
  • Retry many times?
  • Perhaps it is happening because of video ads on youttube?
I am on version 1.24.0.0
Coordinator
Oct 7, 2013 at 11:27 AM
I think the main reasons for this problem are
  • Accessing a video in a country where the video is blocked
  • Accessing a video which can only be viewed by adults (login required)
  • The video has not been converted to MP4s (only FLV video available) - not possible to play
Does it work after some retries?
Can you debug it and check how the downloaded HTML looks like?
Oct 7, 2013 at 4:56 PM
One of the problems is that the videos all play for me (in my app). So I cannot debug it. My guess is that it is mostly due to the country issue. On removing videos which were not available in all countries, the number of issues has dramatically dropped. So thanks.

But now there is a barrage of another error:

"The remote server returned an error: NotFound.".

Any ideas about this?
Coordinator
Oct 7, 2013 at 5:03 PM
NotFound is usually a http 404 or no internet connection...